What Drives Our Business
At EuroPro Automotive, our core values are customer satisfaction, cutting-edge ability, and integrity—principles that guide everything we do. We believe in complete transparency, ensuring that our customers are informed and involved in every step of the process. Whether it’s a routine maintenance check or a complex repair, we make sure you have all the information at your fingertips with photos and videos of our work, so you can make the right decision for your vehicle. We’re not the cheapest shop in town, and we don’t aim to be. Our focus is on delivering quality work that you can trust, knowing that your car is in expert hands.
Our commitment to excellence is evident in every aspect of our service. We know how essential your vehicle is for keeping you on the move. That’s why we treat every car that comes through our doors with the care and attention it deserves. At EuroPro, we pride ourselves on doing the job correctly the first time, ensuring that you leave our shop with peace of mind, knowing that your car is performing at its best.
What to Expect From Us
At EuroPro Automotive, we prioritize your time by operating on an appointment-only basis. This approach allows us to dedicate the necessary time and attention to each service. When you call us, one of our service advisors, Ryan or Ian, will pick up the phone to assist you. He will be the primary contact all the way through your car’s service, working with you to address any questions or concerns you may have. With your appointment secured, the parts team will ensure that all necessary fluids and parts are ordered in advance, so everything is prepared for your appointment.
On the day of your scheduled service, we invite you to relax in our clean and comfortable waiting area, equipped with plush chairs, complimentary coffee, and WiFi. Your service advisor will keep you informed throughout the process, providing updates on any changes or developments. Should we identify any issues requiring immediate attention, we will always consult with you before proceeding with further work. Our goal is to keep you fully in control, with no unexpected surprises. At EuroPro, we are committed to delivering a seamless, transparent, and efficient service experience, valuing both your time and trust from start to finish.
Regular Maintenance at EuroPro Automotive
At EuroPro Automotive, a typical oil change starts with an engine flush if you opt for a performance oil change. This step ensures that any lingering debris is removed, allowing your engine to run at peak efficiency. As the old oil is drained from the car, our technicians conduct a comprehensive 27-point inspection of your vehicle. This thorough examination is designed to uncover any hidden issues that could affect your car’s performance or safety. During this inspection, we also top off other essential fluids to keep your vehicle in optimal condition before putting new LiquiMoly oil into your engine.
Once the inspection is complete, your service advisor will go over the findings with you. We categorize any identified issues into three groups: "fix now," "fix soon," and "can wait" and provide pictures or videos of any issues our technician has found. This structured approach allows you to prioritize repairs based on urgency and budget, ensuring you’re fully informed and in control of your vehicle’s maintenance.
After you've approved any necessary repairs, we will complete the work before finishing up your vehicle bringing it out front to you. Our commitment to quality means that no detail is overlooked, and we take pride in delivering thorough service every time. Our goal is to ensure that every aspect of your car is thoroughly checked and addressed, so you leave our shop with a vehicle that’s running smoothly and reliably for a long time to come.
Specialized Work
EuroPro Automotive is exclusively dedicated to the specialized care of European vehicles. We focus on brands like Audi, BMW, Mercedes-Benz, Volkswagen, Porsche, Mini, and Volvo because these cars require a level of expertise and precision that only a specialist can provide. Our decision to concentrate solely on European makes allows us to offer unmatched proficiency in diagnosing and repairing these unique vehicles. The tools we use are specific to European models, ranging from advanced diagnostic scanners and programming tools to specialized equipment needed for part replacements. Our team undergoes continuous training and has access to proprietary parts diagrams, ensuring that every job is done with the highest level of accuracy.
In addition to our specialized tools and training, we maintain a comprehensive "health file" for every vehicle we service. This detailed record includes all past services, upcoming maintenance needs, and any potential issues that might arise in the future. By keeping a meticulous history of your car’s condition, we can provide you with the most informed recommendations, helping you make proactive decisions to keep your vehicle in top shape. At EuroPro, we’re not just fixing cars—we’re preserving the longevity and performance of the vehicles you rely on.